It is the technology which encompasses process, methods and tools.
Characteristics:-
1. Reliable
2. Reusable
3. Modifier
4. Modular (part division)
5. Easy to understand
6. Efficient
7. cost effective
8. timely delivery
9. useful (to fulfill the consumers’ needs)
10. good user interface
Characteristics of s/w in comparison to hardware
1. h/w is manufactured but s/w is developed or engineered
2. S/w doesn’t wear out as h/w dies.
Technology develops so there may be wearing out in s/w in order to fulfill the consumers’ needs.
3. h/w is regarded as component assembly but s/w is custom built.
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